Main Services offered by the Family Agency

The Family Agency can help you recruit positive, honest and reliable staff.  

The roles below are our main services however we offer other bespoke services available on request.

 
Nanny 
Live in & Live out 

Nannies are professional childcare providers. They are employed by parents to provide personalized childcare for their children mainly in their home. They can be a more  affordable alternative to daycare/childcare facilities, depending on the salary range being offered and especially if there is more than one child to be cared for.   Having a Nanny provide one-on-one care and meet all the needs of the children in the safety of their own home can offer  families a greater peace of mind. The main role of a Nanny is to provide a safe, nurturing and stimulating environment in which the children thrive and grow.  Responsibilities include undertaking most tasks related to the children’s care, but every Nanny has slightly different responsibilities, depending on the family requirements, the ages of the children but typically Nannies are responsible for keeping the children’s areas  tidy and doing the children’s laundry, in addition to providing attentive childcare. Nannie will take children to and from activities, grocery shop for the children and plan the children’s daily schedule. While some families may ask the nanny to take on additional household tasks, such as housekeeping and the parent’s laundry, depending on the position, these duties may be better suited for a Nanny/housekeeper or Housekeeper.

  • A live-in Nanny earns between £350 and £650 net per week and a live out Nanny earns between £500 and £800 net per week or between £12-16ph net depending on a range of factors. However, you also need to pay employer costs such as tax and national insurance.

 
 
Housekeeper 
Live in & Live out 

Housekeepers will ensure the house is always clean, neat and presentable. They will also undertake outdoor duties such putting out rubbish for collection, sweeping the front and back garden and watering plants etc. Housekeeping duties can include: cooking for a family, laundry, ironing, deep cleaning, polishing silverware, mending items, shopping, collecting deliveries, handling cashmere and couture clothing etc. The employer must outline duties from the start as a Housekeepers duties can vary hugely.  Housekeepers can work on a live out or a ‘live-in’ basis where are provided with a room and meals in addition to their weekly or monthly salary. Usually they will not have direct involvement with the children of the household, but every home is different, so flexibility is essential and again this needs to be discussed prior to accepting the role.  It is also fairly common for them to be keyholders to the household when the employer is not at home. To access the property to work or in case of an emergency.

 

A live in Housekeeper earns between £400- £650 net per week and live out between £500 - £750 per week or between £12-16ph net depending on a range of factors.  However you would also have to pay Employer costs such as tax and national insurance.

 
Junior Nanny
Live in & Live out 

A Junior Nanny tends to be a younger less experienced version of a Nanny who is responsible for the care of the children,  it would normally be less sole charge hours than a experienced Nanny. The right Junior Nanny can be as responsible and as hard working but perhaps hasn’t been exposed to every situation a Nanny has dealt with so may lack the confidence of that of a highly experienced Nanny. The Junior Nanny is still learning, gaining experience and most probably just completed her childcare qualifications.  A junior Nanny will do all the tasks of a Nanny, such as nursery duties, light housekeeping and cooking and prepping foods for the children. They may also help with errands such as food shopping, walking the dog and other house duties. 

 

A Junior Nanny earns between £275 - £375 net per week depending on a range of factors.  However you would also have to pay Employer costs such as tax and national insurance.

 

Fees

The Family Agency does not require search activation fees. We include full DBS checks & First aid courses in our Nanny rates. Au Pairs are not DBS checked unless requested (this would be an additional fee).

 

Housekeeper  

Flat fee of £2500 inclusive

This includes full DBS & reference checks & First Aid course.

Part time basis (30hrs or less): Flat fee of £1850 inclusive

Nanny

Flat fee of £2500 inclusive

This includes full DBS & reference checks & First Aid course.

Part time basis (30hrs or less): Flat fee of £1850 inclusive

Junior Nanny or Mothers Help 

Flat fee of £2250 inclusive

This includes full DBS & reference checks & First Aid course.

Part time basis (30hrs or less):  Flat fee of £1750 inclusive

Temporary Nanny

Nanny daily booking fee of £30 per day 

Nanny weekly fee £120 per week (Mon - Fri)

Nanny weekly fee of £170 per week (Mon - Sun) 

(including DBS & reference checks)

We have listed above our most popular placements but we also offer other household staff, please get in contact for information.

Reimbursement & Replacement Policy

 

We will make every effort to find the right person for your family. However, if a problem does arise with a candidate we offer the below replacement structure. 

0 - 8 weeks, we will seek to replace free of charge

8 - 13 weeks we ask for an replacement admin fee of £300 (Au Pair) - £400 (Nanny or Domestic staff)

 13 - 24 weeks a 50% new fee would be required

24 week + - Full new fee is required 

 In the unlikely event that no suitable replacement is found or this option simply isn’t chosen, we offer the below reimbursement structure. 

0-2 weeks of employment 50%

2-6 weeks of employment 25%

If the candidate has been placed and employment has commenced but you simply chose to cancel her employment for no given reason, we do not offer any refund.  The refund policy applies to families who chose to have a refund and not a replacement within the agreed replacement time.